Speaking skills are core business For many businesses, effective speaking makes as much, if not a more, significant contribution to how well an employee operates in the workplace as reading and writing. For example, a security guard needs to be able to understand their site operating procedures and report any observations accurately and objectively in
Lesson logs
At the end of every input session we teach, we include a 5 minute reflection session in which we encourage learners think about what they have been doing in the session, say what they’ve learnt and think about how they are going to apply that learning at work. Learners get to share their reflections with
Coaching language and literacy learners
Garold Murray, Associate Professor in the Foreign Language Education Center at Okayama University and some of his colleagues came to visit us at our base in Princes Street the other day. As a researcher, he has published a number of extensive longitudinal studies of learners recording their stories of strategy use, motivation and progress over
Linguistic diversity in the workplace
This is an interesting article from the United States about a case where employees feel excluded because they overhear people speaking a different language. Particularly interesting because the employees are English speakers from the historically dominant linguistic culture and it’s their managers who are speaking Spanish! We haven’t heard of too many New Zealand equivalents